Warranty Policy
Welcome to the Warranty Policy page of Quiron.xyz. We are committed to providing our customers with high-quality products, and we want you to have a positive shopping experience. Below, you will find detailed information about our warranty policy.
1. Warranty Coverage
At Quiron.xyz, we offer a limited warranty on all of our products, including skin care, hair care, and makeup items. This warranty ensures that our products are free from manufacturing defects under normal use for a specified period, which may vary depending on the type of product.
2. Warranty Period
The warranty period for each product is mentioned on the product page. Typically, our warranty lasts for 30 days from the date of purchase unless otherwise specified.
3. Conditions for Warranty
The warranty is valid only if the product is used according to the instructions provided. It does not cover damages resulting from improper use, mishandling, accidents, or unauthorized repairs. To claim the warranty, the original receipt or proof of purchase is required.
4. Warranty Claims Process
If you believe your product is defective and falls under warranty, please contact our customer service team at support@quiron.xyz with the following details:
- Proof of purchase
- A description of the issue
- Photos or videos of the defect (if applicable)
Our team will review your claim and provide instructions for returning the product or receiving a replacement or refund.
5. Exclusions
The warranty does not cover normal wear and tear, damages caused by misuse, or damage to products that have been altered or modified. Additionally, products purchased through third-party sellers are not covered by our warranty policy.
6. Refunds or Replacements
Once we have approved a warranty claim, we will either offer a refund or a replacement depending on the nature of the issue. Refunds will be issued to the original payment method used at the time of purchase.
7. Contact Us
If you have any questions regarding our warranty policy or need assistance with a claim, please don’t hesitate to contact us at admin@quiron.xyz.
Thank you for choosing Quiron.xyz! We are dedicated to delivering top-quality products and customer service.